An update from us

TO ALL OUR VALUED CLIENTS

 

The Rug Collection is committed to the health and wellbeing of our team, customers and the community at large. We value our relationship with you and we want to reassure you distribution from our Warehouse will remain in operation.

Due to the recent announcement from the Victorian Government in regards to COVID-19, we will be temporarily closing our Melbourne Showroom as of 5pm, August 5th 2020, for the 6 week duration. Our Account Management Team will be working from home and be accessible via phone or email.

We are well prepared for our business to respond quickly to the changing conditions. This will ensure we can continue to provide service to you as seamlessly as possible. In addition to following the authorities’ guidelines, we have introduced further measures to reduce the risk to our people and the wider community.

We have a Business Continuity Plan in place that includes the ability to have staff work remotely and be accessible via telephone and email, reducing any potential disruption to your business and our services.

We are committed to supporting you and your business. We understand that your business may be facing challenges of its own, and our team are accessible and ready to help.

We have a large amount of stock already housed in our warehouse – ready for your current or next project.

We are continuing to monitor the situation closely and are ready to respond quickly during these uncertain times.

If you have any questions, please reach out to us via email at sales@therugcollection.com.au or contact your Account Manager.

Warm regards

The Rug Collection Team

Enquiries | Phone (03) 8555 3584
Sydney Showroom | Phone (02) 8338 0107